Terms of Service

Last updated: July 19, 2026

1. Not a Medical or Clinical Service

Nirvikara is an AI-powered wellness companion designed for emotional support, self-reflection, and general mental health education. Nirvikara is NOT:

  • A licensed therapist, counselor, psychiatrist, or medical provider
  • A substitute for professional mental health treatment
  • A crisis intervention or emergency service
  • Able to diagnose conditions or prescribe medication

All conversations with Nirvikara are with an artificial intelligence system, not a human professional. For clinical mental health concerns, please consult a licensed mental health professional. If you are experiencing a mental health emergency, please contact iCall (9152987821), AASRA (9820466627, 24/7), or your nearest emergency services immediately.

2. Account eligibility

You must be at least 18 years old to create a Nirvikara account. By registering, you confirm the information you provide is accurate and that you will keep your login credentials confidential.

3. Subscription plans and usage limits

Nirvikara offers a free tier limited to 5 AI chat sessions per month. Paid plans remove this limit for the duration of an active subscription. [Placeholder — confirm exact plan pricing, billing cycle, and refund/cancellation policy before publishing.]

4. Data protection

Nirvikara complies with India's Digital Personal Data Protection Act 2023 (DPDP Act). Your personal and health data is processed with your explicit consent and used solely to provide the Nirvikara service. By using Nirvikara, you consent to the processing of your personal data, including sensitive health information, as described in our Privacy Policy.

5. Acceptable use

You agree not to misuse Nirvikara, including attempting to access other users' accounts or data, disrupting service availability, or using the service for any unlawful purpose. [Placeholder — expand with any specific prohibited-use clauses your lawyer recommends.]

6. Limitation of liability

[Placeholder — this section needs lawyer review. It should state that Nirvikara is provided "as is," disclaim liability for decisions made based on AI-generated content, and cap liability consistent with Indian consumer protection law.]

7. Termination

We may suspend or terminate your account for violation of these Terms. You may delete your account at any time from Settings.

8. Grievance Officer

For any data-related grievances or complaints, please contact our Grievance Officer at grievance@nirvikara.app. We will acknowledge your complaint within 7 days and respond within 30 days, as required under applicable Indian data protection regulations.

9. Governing law

[Placeholder — confirm governing law/jurisdiction, typically the courts of your state of incorporation/operation in India, with your lawyer.]

10. Changes to these Terms

We may update these Terms from time to time. We will notify you of significant changes via email. Continued use of Nirvikara after changes constitutes acceptance of the updated Terms.